CRM Knowledge Base
Below are a selection of articles relating to Customer Relationship Management.
- xRM - "Anything" Relationship Management new
- Microsoft CRM: Much More Than One Piece of Software!
- The Evolution of CRM
- Top Ten Do's and Don'ts for CRM success
- XRM: The Evolution of Customer Relationship Management
- How to use CRM software for Competitive Analysis
- Why invest in integrated Accounting and CRM software?
- Hosted or On-Premise CRM – A brief guide
- Marketing Dashboards
- What is CRM?
- Why do companies use CRM?
- How much does a CRM system cost?
- What are independent CRM specialists?
- 15 Day-to-Day Benefits of CRM
- CRM for the Public Sector
- Is On-Demand CRM right for your Company?
PDF downloads
- Security for your Finance and CRM Software 75 KB new
- A non-technical introduction on how to ensure your systems are protected from the ever prominent security threats.
- Sage CRM – Standard and Advanced licences compared 72 KB
- This factsheet compares the features and functionality of the Standard and Advanced versions of Sage CRM.