A Powerful Membership Management System for all Membership Organisations

The Concentrix Membership Management system is ideal for clubs, sporting bodies, charities, professional and recreational societies, guilds, not-for-profits and a wide variety of other membership organisations. Based on Sage CRM, this innovative membership management solution incorporates the power and functionality of 'best in breed' CRM software to dramatically improve the way business, institutes, voluntary and other groups engage with members, associates and affiliates.

Easy and intuitive to use, the Concentrix Sage CRM Membership Management System:

  • Provides comprehensive, web-based membership management
  • Can be quickly configured to meet the precise needs of your organisation
  • Automates all key membership processes
  • Has full website integration enabling online booking, membership renewals and information updates
  • Enables secure administration of subscriptions, finance, transactions, events, courses and awards
  • Eliminates time-consuming and error-prone paper or spreadsheets
  • Offers unlimited headroom for growth
  • Makes it easy to control different membership levels
  • Enhances communications through news, updates and communication tracking
  • Is ideal for clubs, associations, societies, not-for-profits and sporting bodies!

Benefits of Membership Management Software

The Concentrix Membership Management system delivers benefits to all aspects of club and membership management - from day to day tasks to long term strategic planning. With full website integration, the software streamlines membership processes including administration, subscription management, member communications, event organisation, forecasting and reporting. And because it's based on proven Sage technology, the Concentrix Membership Management system is a robust, scalable product you can rely on: now and in the future.

While the basic framework of the Membership Management system will quickly meet the fundamental requirements of nearly all membership organisations, Concentrix will also configure the product to meet the precise needs of your group, body or club. The software increases efficiency and effectiveness by improving the consistency of member information as well as access to it. What's more, the system enables individuals to quickly analyse, manage and synchronise activities across all points of contact.

The Concentrix Membership Management system is easy to use and has a wide variety of features and functions. By harnessing the power of CRM software, it installs best practice while helping clubs and societies to build strong relationships with existing members, target new members more effectively and drive your organisation forward.

Here are some of the key features and functions:

Membership

Membership Management System CalendarOnce an individual has joined a club, the Membership Management System assigns them a membership number. They will then receive an email with their personal logon which is automatically generated by the software. With these details, the users can logon to the self-service portal from anywhere in the world, providing they have an internet connection.

Calendar

The CRM software has a calendar embedded within it. This allows membership management system administrators to insert any competitions, events or activities relating to the club. In addition, administrators can select the event at any time and see a full list of those members who are attending.

Payment History

Within the membership management system there are different types of payment groups available. You can store a payment for an individual and also for an entire club. Alternatively you can store payment details from club sponsors. The system also gives you the ability to charge different fees to accommodate different types of membership, for example, you would charge competing members a larger fee than social members would pay.

Documents Area

Membership Management SystemThis area of the system can be used to store any documents relating to a club, for example, a letter may have been received or sent out by post or email. This is extremely useful as it enables you to upload club rules, competition guidelines and any other useful information. This reduces the need for paper and makes many processes quicker and more efficient.

Self-Service

The Self-Service portal significantly reduces the paper trail and work involved in membership administration. It's the area of the Concentrix Membership Management system which enables members to login to access, view or update their details. Individuals can only change certain fields, they can't for example change their type of membership but they can change their address details.

The calendar within the self-service section shows any events which the individual is registered for. It also shows individuals any events which they could potentially attend. In addition, eligibility issues are not a problem as the club can set the eligibility criteria. For example, you could say that only individuals within a certain age group and those with specific awards and achievements can enter a competition.

More Information

The Concentrix Membership Management System is used in a wide variety of organisations throughout the UK to reduce costs and help them run more effectively and efficiently.

To find out more, please complete our Enquiry Form or call 01509 410 500.