Microsoft Dynamics CRM 2011 (Version 5) New Features and Functions

Microsoft Dynamics CRM is the hugely popular CRM solution from Microsoft. There are many reasons why Microsoft is so popular - mainly because it has such high flexibility, functionality, familiarity and reliability.

Microsoft Dynamics CRM 2011 is packed with exciting new features which will enhance usability and efficiency.

The features in Microsoft Dynamics CRM 2011 include:

  • Code in the Cloud - Although the hosted environment currently provides many benefits for the businesses which use it, it has one major problem - You can't deploy custom code to the cloud. This means that currently the hosted Microsoft Dynamics CRM platform cannot handle advanced customisations, integration and bespoke components. However the code in the cloud feature in Microsoft Dynamics CRM 2011 will enable you to do this, making the solution highly customisable.
  • Dashboards - Microsoft Dynamics CRM 2011 includes extremely impressive dashboards which can be role tailored, individually tailored and fully contextual. Microsoft Dynamics CRM 2011 take dashboards to a new level, they could be used as a mini Business Intelligence Tool to manage any aspect of your business. From customer care to sales pipeline and everything in between.
  • Enhanced Familiarity - One of the key benefits of Microsoft Dynamics CRM is it's familiarity. Experience shows that with Microsoft Solutions there is often higher user uptake because the software looks so familiar for users. With Microsoft Dynamics CRM 2011, this has been taken even further and the latest version looks and feels more like outlook than ever before. Microsoft Dynamics CRM 2011 has panels for reading CRM records, user customisations and flagging, categorisation and grouping of CRM records.
  • Role Tailored Client - This is something which has been hugely popular within Microsoft Dynamics NAV. Essentially role tailored client removes all the information which a user doesn't need to see from their workstation, customising the solution to their needs and requirements. Role Tailored Client functionality will improve user productivity and therefore the profitability of the company.
  • SharePoint Integration - Microsoft Dynamics CRM 2011 has out of the box integration with SharePoint, making it even easier to share information with employees and customers alike.

Microsoft Dynamics CRM 2011 is packed with new features which will provide real benefits for your business!