Microsoft Dynamics CRM 2011 Online

Thinking about CRM in the Cloud? Then there's no better product to start with than Microsoft Dynamics CRM 2011 Online.

Microsoft Dynamics CRM 2011 Online gives you access to one of the most powerful, flexible and groundbreaking CRM products available - as a hosted or 'cloud' solution. Choosing Microsoft Dynamics CRM in the cloud means you can have the application up and running quickly and efficiently with minimum disruption to your day to day business. It also means you won't need to have high levels of in-house IT expertise, hardware or IT infrastructure. And once you're set up with Microsoft Dynamics 2011 Online, all you pay is a monthly sum - which is priced extremely competitively.

What is a Cloud-Based CRM Solution?

Many businesses in the UK and around the world are moving business applications, including CRM software, into the cloud. A cloud-based CRM solution (often also referred to as a hosted CRM solution) means the software is stored on remote servers which you access over the internet. This is different to the traditional way of deploying applications 'on-premise', that is, on your own servers, PCs or other IT infrastructure.

There's a key difference between Microsoft Dynamics CRM and most other cloud-based CRM solutions. That is, with Microsoft Dynamics CRM, it's straightforward to switch deployments: either from cloud to on-premise, or from on-premise to cloud, no matter what data you have in the system.

Cloud-Based Configuration

A major technological advance made by Microsoft Dynamics CRM 2011 Online is that the product can be extensively configured in the cloud. With hosted or cloud-based deployments of previous versions of Microsoft Dynamics CRM (and other CRM products), the scope for configuration was limited compared with on-premise deployments. With Microsoft Dynamics CRM 2011 Online, all this has changed: it's an incredibly flexible product which can be fully set up to meet the workflow, processes and systems within your business, however it's deployed.

A Secure and Reliable Solution

Microsoft Dynamics CRM has been successfully used in businesses and organizations for many years. Before it was available in the UK, Microsoft Dynamics CRM Online was live in the US and a number of other countries. This means you can be sure that all aspects of the product in the cloud - from functionality to access and security considerations, have not just been tested - they've been extensively used by a high number of individuals, businesses and organisations. Combine this with a financially backed 99.9% uptime service level agreement, and you have the assurance that Microsoft Dynamics CRM 2011 Online is a cloud-based CRM solution you can really rely on.

Each major release of the product, of which Microsoft Dynamics CRM 2011 Online is one, has delivered significant advances in features and functionality. Very few organizations have the investment capabilities of Microsoft, which has ventured an unprecedented amount of money and resources in developing Microsoft Dynamics CRM 2011 Online. And not just in product development. Microsoft has invested in data centers, storage, research, security, and state-of-the-art IT infrastructure specifically for this product.

The result? Cloud-based CRM software simply unmatched by any other.

What's the Difference between Concentrix Hosted Microsoft Dynamics CRM and Microsoft Dynamics CRM 2011 Online?

Before Microsoft released Microsoft Dynamics CRM 2011 Online in the UK, Concentrix offered its own cloud or hosted version of the product. Held on servers in our own advanced data centre, we wanted to provide Concentrix customers the option of hosted Microsoft Dynamics CRM. This is still available, although it is currently Microsoft Dynamics CRM version 4. Microsoft Dynamics CRM 2011 Online is the latest version of the product, held on servers managed by Microsoft.

Getting Started with Microsoft Dynamics CRM 2011 Online

The CRM landscape is changing. And Microsoft Dynamics CRM 2011 Online is leading that change. So where do you start?

Your first step should be to talk to an expert at Concentrix. We're independent CRM specialists with a wealth of knowledge about CRM software. We will talk you through the options, and can also set you up with a free trial of Microsoft Dynamics CRM 2011 Online. So, whichever product you choose, and whether it's an on-premise or cloud-based solution, you can rely on unbiased, practical advice from Concentrix.

So, to get started with Microsoft Dynamics CRM Online, contact Concentrix!