CRM Software Selection Tool

This CRM software selection tool is a guide to help you choose the most appropriate CRM software solution for your business needs. Please note, the tool is only for use as a guide - for a full analysis of your requirements, please contact Concentrix and talk to one of our CRM experts.

Please answer each of the following questions and click 'Recommend Software' to view the suggested products.

Your business
How many people will use the system?
Do you need high levels of integration between your CRM and other business software, such as accounts?
Do you have a highly industry-specific requirement (ie is your industry specialised in terms of customer-facing procedures and processes)?
Functions & Add-ons
Which of these functions are important to you (please select all that apply)?




Will you require add-on applications, such as membership management or staff planners?
Remote Access
Will any users need to access the system remotely, away from the office?
Will you need to access the system using mobile devices (mobile phones or PDAs)?