Services
Concentrix - we're about so much more than software…
Deploying a new CRM system, integrated business management solution and to a certain extent implementing new Sage accounting software, is a combination of business strategy, software and business processes. For the system to function at its most effective, you need to get each of these factors right. It will then bring significant, tangible benefits to your business.
Total Business Solutions
Concentrix provides a range of services to ensure the success of your CRM, Sage accounts or integrated business management software deployment. As well as supplying hardware, software, and support, we also offer a range of consultancy services for each stage of your project. These range from a free business assessment of your IT infrastructure, to assigning dedicated, full-time project management staff. And once you're up and running, we'll allocate a full-time account manager to your company, who'll be in contact from time-to-time to check things are going OK. What's more, there's the Concentrix support function to keep things going.
Total Support
The Concentrix support desk is the envy of our industry. We have a dedicated customer service and support department with full-time staff. Their job is to solve your problems quickly, effectively and professionally, and work with you until you are satisfied. Concentrix gives customer service and support the highest priority: we'll be there when you need us.
Concentrix offers a range of support options for our CRM software, Sage accounts software, integrated solutions, hardware and networks. More information is in our support services overview.