New version of Sage CRM Planner launched by Concentrix
11th Feb 2010
Concentrix, the leading UK independent business management, accounting and CRM specialist, has launched a new version of its popular Planner for Sage CRM. The planner provides Sage CRM users with complete visibility across their organisation.
The Concentrix planner is a reliable, web-based application which sits within Sage CRM. It enables users to see all communications and tasks in their Sage CRM system, in a graphical view over a specific period of time. Users can specify the timescale and can also customise the solution so that they immediately understand which tasks are being undertaken. The planner will also work with the CRM module within the Sage 200 Business Management Suite.
Concentrix has found that the planner can help businesses improve efficiency and effectiveness as it:
- Presents communications as clear graphics, over a specific time period
- Has quick search functionality
- Can be customised to individual user preferences
- Enables effective allocation of resources
When asked about the launch of the new Sage CRM Planner, David Cabanuik, software developer at Concentrix said, “We've created the planner to improve the level of transparency and communication throughout an organisation. After all, effective communication is the key to success within a business and often the information we need is there, we just either don't view it or don't interpret it correctly.”
The Sage CRM Planner provides a clear view of all employee activities making it easy to understand and analyse quickly. What's more, if you change information in the planner it automatically updates in Sage CRM and vice versa. The Sage CRM planner is ideal for companies who want to improve the level of staff knowledge and ultimately deliver a better standard of customer service as it enables efficient allocation of resources.
For more information about the Sage CRM Planner, please contact Concentrix on 01509 410500 or email info@concentrix.co.uk.
Background Information
Founded in 1999, Concentrix is a leading business management software, customer relationship management (CRM) software and IT solutions provider. Concentrix helps companies increase competitiveness, profitability and customer satisfaction by improving business processes, systems and IT. Concentrix product portfolio includes software, hardware and a full range of supporting services.
Concentrix takes a product agnostic approach to supplying CRM and provides the best in breed solutions including Sage CRM, Microsoft CRM and FrontRange's GoldMine.
Concentrix is an Accredited Sage Business Partner is in the Sage Circle of Excellence and also won the Sage CRM Business Partner of the year in 2009.
Concentrix is a UK based company with its head office in Loughborough, Leicestershire. Concentrix also has a regional office in Bristol and Satellite office in central London.