Distribution and Logistics
In the UK, freight transport, logistics and distribution is a highly competitive market. CRM and business management software, properly implemented, can create the winning competitive edge companies in this sector.
Concentrix has helped numerous companies in the distribution and logistics sector improve their businesses through CRM, IT and integrated business management software. For practical examples of how companies have benefitted from Concentrix CRM solutions, please see our case studies on ParcelForce and Alltruck.
Integrated solutions for distribution, logistics and freight transport
As well as CRM software, Concentrix can provide integrated business management solutions configured specifically for the needs of distribution, logistics and freight transport businesses.
For smaller distribution businesses, the Sage 50 software suite provides an easy to use, cost-effective yet powerful solution. With modules for Accounts, Payroll, HR and contact management, Sage 50 brings benefits to distribution businesses rapidly, with minimal disruption to their day-to-day running.
The Sage 200 Suite
For small to medium sized distribution businesses Sage 200 provides a comprehensive suite of integrated software modules. As well as robust accounting solutions and Sage 200 CRM for comprehensive relationship management of customers, suppliers and all other company contacts, the Sage 200 Commercial modules have been specifically designed to cater for real life scenarios based on years of Sage experience in this ever growing market space.
Using the Sage 200 Price Book, distribution businesses can quickly and easily manage and maintain multiple price lists and discount matrices. These can be applied to one (e.g. Smith Ltd Price list) or many (e.g. Platinum customers price list). What's more, when it comes to changing the prices, you can simply export them to Excel, make your amendments and import them back within seconds.
When raising a Sales order within Sage 200 Sales Order Processing, you choose how you wish to fulfil the order. Thus rather than having cash tied up in stock, you can automate a purchase order for items when you need them. In addition you can choose for your supplier to send these straight to your client as part of the standard system. This is of particular benefit to distribution companies because it means avoiding the usual practice of 'despatching' goods which have never touched your warehouse.
The flexibility and access to information throughout the Sage 200 Commercial suite allows you to make informed business decisions. If your key customer needs some goods urgently, you can quickly and easily see where stock is allocated and amend allocations as required. Likewise if you need to see what a client paid for a particular item, or what your company paid for a particular item in the past, is easily facilitated.
All Sales and Purchase Orders have the ability contain up to six user defined analysis codes. So if you wish to report and analyse your orders by 'source' or 'account manager' or even 'purchase category' this is easily done. These can also be used for more practical purposes such as grouping orders by 'delivery zone' to schedule couriers or perhaps your own vehicle fleet.
Contact Concentrix
If you are in distribution and have a particular scenario which is wasting time or causing bottlenecks in your process, contact one of our experienced consultants now and they will be happy to discuss your requirements in more detail.