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Company Overview

Concentrix are leading independent Customer Relationship Management specialists based in the UK. Founded in 1999, Concentrix helps businesses strengthen their customer relationships by implementing effective CRM solutions.

Concentrix prides itself on providing quality solutions and high levels of service, supported by our technical expertise, business knowledge, and a professional approach. We value long-term business relationships, and work closely with our customers to make sure we implement solutions that are right for them.  

As CRM specialists, Concentrix solutions are based on recognised, 'best-of-breed' CRM software products. These include Sage CRM, Sage SalesLogix, FrontRange GoldMine software, and Microsoft Dynamics CRM. We’ve also produced a number of complementary, add-on CRM modules ourselves.

Concentrix customers are from a wide range of different and diverse industry sectors. We’ve implemented CRM solutions for companies with only a handful of CRM system users, right up to well-known PLC’s with numerous users throughout multiple sites. Whatever our clients size or business sector, CRM systems from Concentrix invariably sit at the hub of their business processes and provide significant benefits for all users.

By harnessing the information in the CRM system, plus that in existing accounting, back office, or ERP solutions, Concentrix clients are able to operate their businesses more efficiently.  Reporting, analysis and KPI development are an essential part of our service. The ultimate results for Concentrix clients are a measurably better customer relationships and increased profits.

Concentrix are a UK company based in the East Midlands. Our head office is in Mountsorrel (just south of Loughborough), Leicestershire, U.K. Concentrix also has satellite offices in central London and North Yorkshire.

Additional news, opinions and comments about CRM are available on the Concentrix official blog, CRM UK.